TERMS & CONDITIONS
All parts offered by SATO RACING are for racing use only. SATO RACING warrants to the original purchaser the racing parts listed in this website are manufactured by us to be free from defects in material and workmanship under normal use.
Gold anodized aluminum parts have a tendency to fade over time with exposure to UV rays. This fading is not covered by warranty. Additionally, Black anodized aluminum parts have a tendency to show scratches easily. Scratches in the anodized finish from use is to be expected and is not covered by warranty.
Buyers of Gold-anodized parts should also be aware that the shade of the gold anodizing may vary noticeably from part to part, and won't necessarily match other anodized gold parts you may already have on your bike, especially from other manufacturers. Sato Racing doesn't accept warranty returns of Gold anodized parts solely for the reason that the customer isn't satisfied with the shade of gold. So if you decide to purchase an anodized Gold part, it should be with the full understanding of the limitations of gold anodization.
Our obligation under this warranty is limited to the exchange of any part or parts which prove defective under normal use within 30 days from date of installation by the original purchaser and which our examination shall disclose to our satisfaction to be defective. This warranty shall not apply to SATO RACING parts which have been subjected to accident, negligence, alteration, abuse or misuse.
All claims for loss or damage in shipment must be referred to the carrier. Claims for shortage must be made within 3 days of receipt of order by original purchaser.
Returns are accepted on SATO RACING products that are in NEW condition. We will refund your credit card for the value of the product A restocking fee of up to 20% may be applied if parts have been opened up and handled, or if it is returned in a manner that causes scratches to the parts while in transit (such as inadequate padding between the parts, or parts loose inside the box causing them to bang against each other). We cannot give refunds on parts that were installed on a bike and used even for a short time, as they usually have signs of light wear that make it impossible for us to resell the product as new. No item may be returned without prior authorization. Items must be returned with all the original packaging. A copy of purchaser's invoice must accompany returned packages. No returns accepted after 30 days. All returns and warranty claims for SATO RACING parts not purchased at SatoRacing.com must be made through the dealer where the parts were originally purchased.
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